FAQ

We proudly serve San Jose, Cupertino, Santa Clara, Sunnyvale, Mountain View, Palo Alto, and the wider Bay Area, including San Francisco.

Yes. Pro Rock Construction LLC is a licensed California general contractor (CSLB License #1154078, Class B). We carry General Liability and Workers’ Compensation insurance — Certificate of Insurance available on request.

Pro Rock Construction is a Bay Area-based general contractor. Our team brings extensive remodeling and renovation experience to every project.

We handle a wide range of projects, including kitchen and bathroom remodeling, whole house renovations, home additions, and more. Please visit our Services page for a complete list.

Contact us for a free in-home consultation. If you choose to sign a home improvement contract during our visit, California law gives you 3 business days to cancel without penalty.

The duration of a renovation project varies based on its scope and complexity. We provide a detailed timeline during the consultation phase.

Depending on the extent of the work, it may be possible to stay in your home. We will discuss this during the planning phase and ensure minimal disruption to your daily life. Note: For homes built before 1978, federal EPA Lead-Safe Renovation (RRP) rules apply, and occupancy decisions are made on a project-by-project basis.

Yes, we offer custom design services to ensure your renovation reflects your personal style and needs.

We use high-quality materials sourced from reputable suppliers to ensure durability and beauty in every project.

We maintain clear communication throughout the project. Any changes or additional work will be discussed and approved by you before proceeding.

Under California law (B&P §7159.5), the down payment on a home improvement contract is limited to 10% of the total contract price or $1,000, whichever is less. Subsequent payments are tied to specific completion milestones detailed in your written contract. You will also receive a Preliminary Notice regarding mechanic’s lien rights (Cal. Civ. Code §8200).

Financing is available through third-party lenders. All loans are subject to credit approval. Terms and APR vary by lender — please ask for current options during your consultation.

Under California law (B&P §7159.5), the down payment on a home improvement contract is limited to 10% of the total contract price or $1,000, whichever is less. All costs are detailed in your written contract — no hidden fees. You will also receive a Preliminary Notice regarding mechanic’s lien rights (Cal. Civ. Code §8200).

We carefully plan and manage each project to stay within the agreed budget. Any potential overruns are communicated and addressed promptly.